Terms of Use
Last updated 30 July 2026 · End User Licence Agreement
These terms are a contract between you and Runvel covering the Runvel iOS application and this website. By downloading or using Runvel you accept them. If you do not accept them, do not use the app.
1. Health and safety, read this first
Runvel provides general training guidance, not medical advice. Consult a doctor before starting a new exercise programme, especially if you have a heart condition, an injury, or have been inactive. Stop and seek help if you feel chest pain, dizziness or shortness of breath.
You acknowledge and agree that:
- Running carries inherent risk: injury, of aggravating an existing condition, and in rare cases of serious harm. You accept that risk voluntarily.
- Runvel is a wellness product, not a medical device. It is not intended to diagnose, treat, cure or prevent any disease or condition. It has not been evaluated or cleared by any medical regulator.
- No plan, score or cue is a medical judgement. Readiness scores, training plans, heart rate zones, pace targets, race predictions and coaching cues are estimates produced by software from imperfect sensor data. They are not an assessment of whether you are fit, healthy or safe to run.
- Runvel does not promise to prevent injury. The app builds gradually and moves hard sessions away from poorly recovered days, and we describe the evidence behind those choices honestly. Neither those measures nor any other feature is a guarantee against injury, illness or overtraining.
- Your judgement overrides the app. Always stop if something hurts or feels wrong, whatever the app says. Never continue a session because Runvel prescribed it.
- Sensors can be wrong. GPS, heart rate straps, wearables and phone motion sensors all produce errors and dropouts. Do not rely on Runvel where an error could be dangerous.
- You are responsible for your surroundings. Runvel plays audio and shows a screen. Stay aware of traffic, terrain, weather and other people. Do not use the app in a way that distracts you from running safely.
You use Runvel entirely at your own risk. If you are pregnant, under 18, recovering from injury or surgery, or managing a chronic condition, seek professional advice before following any plan the app produces.
2. Your licence
We grant you a personal, non exclusive, non transferable, revocable licence to use Runvel on Apple devices you own or control, as permitted by the App Store Terms of Service. You may not copy, modify, reverse engineer, decompile, resell, rent or sublicense the app except where that restriction is prohibited by law.
3. Your account
An account is optional and is needed only for syncing between devices. You are responsible for keeping your sign-in credentials secure and for activity under your account. Tell us promptly at support@runvel.app if you suspect unauthorised use. You may delete your account and its data from inside the app at any time.
4. Subscriptions and billing
- Runvel offers an auto renewing subscription with a 7-day free trial for new subscribers. The price and period are shown in the app before you confirm.
- Payment is charged to your Apple ID at confirmation of purchase.
- Your subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours of the period ending.
- Manage or cancel your subscription in your App Store account settings. Deleting the app does not cancel it.
- If you do not cancel before a free trial ends, the trial converts to a paid subscription. Any unused portion of a free trial is forfeited when you buy a subscription.
- Refunds are handled by Apple under its own policy, not by us.
- We may change prices with notice. A change never applies to a period you have already paid for.
5. Connected services
Runvel can connect to Apple Health, Whoop, Strava and your calendar at your request. Those are independent services with their own terms and privacy policies. We are not responsible for their availability, accuracy or conduct, and a change on their side may break a Runvel feature that depends on them.
6. Acceptable use
Do not use Runvel to break the law, to interfere with the service or other users, to attempt unauthorised access, to scrape or bulk extract data, or to build a competing service from it.
7. Our intellectual property
Runvel, its name, logo, design, software and content are owned by us and protected by intellectual property law. These terms grant you a licence to use the app, not ownership of any part of it. Your own training data remains yours.
8. No warranty
Runvel is provided "as is" and "as available", without warranty of any kind, express or implied. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, accuracy and non-infringement.
We do not warrant that the app will be uninterrupted, error-free or secure, that defects will be corrected, or that any plan, prediction, score or measurement it produces will be accurate or will produce any particular result.
Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.
9. Limitation of liability
To the fullest extent permitted by law, Runvel and its officers, employees and suppliers are not liable for any injury, illness, death, or physical or psychological harm arising from or connected with your use of the app, your participation in any training or activity it suggests, or your reliance on any plan, score, cue, prediction or measurement it produces.
To the fullest extent permitted by law we are also not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data, or loss of goodwill, however caused and on any theory of liability.
Where liability cannot lawfully be excluded, our total aggregate liability to you for all claims is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) USD 50.
Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you, and you may have rights under consumer law that these terms do not affect.
10. Indemnity
You agree to indemnify and hold Runvel harmless from claims, damages and reasonable legal costs arising from your misuse of the app, your breach of these terms, or your violation of any law or third-party right.
11. Termination
You may stop using Runvel at any time by deleting the app and, if you have one, your account. We may suspend or terminate access if you materially breach these terms or where required by law. Sections 1, 7, 8, 9, 10 and 13 survive termination.
12. Apple specific terms
- These terms are between you and Runvel, not Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent permitted by law Apple has no other warranty obligation with respect to the app.
- Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, regulatory non-compliance, or consumer-protection claims.
- Apple and its subsidiaries are third party beneficiaries of these terms and may enforce them against you.
13. Governing law
These terms are governed by the laws of the State of Israel, without regard to conflict of law rules, and the competent courts of Tel Aviv Jaffa have exclusive jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer law in your country of residence.
14. Changes
We may update these terms. The date at the top shows the current version, and material changes will be notified in the app before they take effect. Continuing to use Runvel after a change means you accept the updated terms.